The Purchase Area TMCC is envisioned to serve the residents and visitors of the Jackson Purchase region of Western Kentucky by providing transportation and human service information & referral services to facilitate greater personal mobility.

The Purchase Area region comprises of Ballard, Calloway, Carlisle, Fulton, Graves, Hickman, Marshall and McCracken. As of the 2000 Census, the region has a total population of 193,495 and 2,569 miles. 

The four primary transportation providers – Paducah Area Transit (PATS), Fulton County Transit (FCTA), Murray-Calloway County Transit (MCTA), and Easter Seals West Kentucky (ESWKY) providing a total of 700,487 coordinated public and human service agency trips annually.

Customers will have access to the TMCC through telephone, Internet, community location kiosks and walk-in services. The region’s primary service location will be located at PATS with satellite locations at FCTA, MCTA and ESWKY.

                    ·    24 hours a day / 7 days a week
                    ·    8 county regional coverage
                    ·    Internet access to I & R Directory
                    ·    Information available from Cell phone
                    ·    Interactive voice response - IVR (24/7)
                    ·    Transportation provider service information
                    ·    Schedule trip reservations
                    ·    Retrieve trip reservations
                    ·    Vehicle arrival status & notification
                    ·    Trip cancellations and delays
                    ·    Universal access – TDD/TTY, 711 KY Relay, Fax
                    ·    English and other language options
                    ·    Voice over Internet Protocol (VOIP)
                    ·    Provides safety and security information – coordinate with public safety,
                    ·    Provides Human Service and Community Organization Information